We are here to support you!

Welcome to Shoppa Service Center!

We are open Monday to Friday 8:00-17:00.
Closed weekends and holidays.

You can also contact us by E-mail: support@shoppa.com

 

How can we help you today?

Looking for live status updates for our services, want to search our knowledge base,
read user manuals or to submit a support ticket?
Choose and click below.

The power of self-service

Find your answers instantly with our searchable Knowledge base

Sometimes the best solution is one that helps you help yourself.
Our knowledge base is a self-service tool we can offer you as our customer so you can find answers for yourself without asking for help and waiting for our reply.

Our knowledge base is divided into different categories and topics to make it easier for you to find what you are looking for. You can also find How-To’s, articles and much more.

  • FAQ
  • Installation guides
  • How-To's

Submitting a Support ticket is easy as 1,2,3

Here’s how you do it!

1. Click “Submit a support ticket”

2. Fill out the form with your email address, the subject of your request and finally the description of the request

3. Click submit

Done! The ticket has now been raised to our support and you will receive an email with your ticket ID.

 

Downloads

System requirements

Click to download System Requirements.

Shoppa >>
Shoppa Digital Signage >>
Mediablob >>

TeamViewer

Depending on the problem, we sometimes need to remotely control your computer to help you sort problems out. In those cases we use the software application TeamViewer. We can not connect to your computer without your approval.

TeamViewer >>